In this course you will learn everything you need to know to take your less than perfect credit customer from contact to close, funding and free home delivery. Take control of your career by learning non prime, the fastest growing consumer market in retail today!
Since 2005 we have been helping dealerships set up and optimize their non prime departments professionally, ethically and profitability.
Stop wasting time selling vehicles that do not get approved and get non prime smart today!
Course Curriculum
- Non Prime Department Set up & Blueprint
- The Road to the Sale - Finance First
- STEP ONE: Contact, Meet & Greet
- Online Lead Process
- Purchased Credit Lead Process
- Meet & Greet In Dealership
- Subprime Sales Mastery - Qualify and Identify less than Perfect Credit
- STEP TWO: The Client Interview
- The Client interview Explained - Secret to Closing the Deal
- How Finance First Works; Process & Word Track PDF
- Turnover
- Phone Interview Script
- STEP THREE: Credit File
- Selling Protection Product Finance First
- Selling Protection Products
- Reading & Understanding Credit
- STEP FOUR: Trade Appraisal
- Email Templates
- Summary Key Terms and Concepts
- STEP FIVE: Pre Approval
- STEP SIX: Vehicle Match
- Vehicle Selection Video - Match vehicles to pre approval (10:27)
- Finance Tools - Lender Cheat Sheet, NP Calculator etc,..
- How to Structure a Deal
- Inventory Matrix
- Structuring Negative Equity
- STEP SEVEN: Product Presentation & Demo
- Product Presentation
- Calculating your Deal Profits and Tracking Performance (9:09)
- Tools & Technology
- How to Upload Documents from your Phone to Turnover CRM App (2:16)
- How to add notes to your deal in Turnover CRM (0:44)
- How to move your deals through different stages of the sale in Turnover CRM (0:14)
- How to use text & email Templates in Turnover CRM (0:46)
- How to upload Documents in Turnover CRM (0:36)
- Where are Conversations on TurnoverCRM? (0:25)
- Working my leads in Turnover CRM App - Video (5:47)
- VIDEO Live Online Training Part One: Interview, Pulling Credit, Pre Approvals (110:17)
- VIDEO - Live Online Training Pre Approvals, Vehicle Matching, Structuring the Deal (158:33)
- RECORDING Level Up Live Training Jan 10 2020 (95:07)
- RECORDING Live Training Jan 30 (118:52)
- RECORDING Level Up Live Training Feb 11 2020 (102:18)
- RECORDING Live Training Feb 14 2020 (89:12)
- RECORDING Level Up Live Training Feb 21 2020 (86:23)
- VIDEO Live Online Training Training Coaching your Sales Team (98:52)
- RECORDING: Retailing Vehicles Online COVID- 19 and beyond! (67:19)
About
Kim has over 22 years of automotive retail experience and more than a decade training sales, finance and management teams to professionally ethically and profitably serve the less than perfect credit customer.
She started her career in 1996 as an Automotive Sales Professional, then Finance Manager and Sales Manager. In 2004 she opened a Dealership, BHPH and Event Marketing Company. Introduced to bad credit customers way back in 2004, Kim became passionate about solving the problem for dealers and their customers.
Founder of the Sell it Smart and Buy It Smart TM, non prime process and marketing solutions she offers dealerships a professional, ethical and profitable way to solve the non prime problem facing all dealerships today; wasted time, loss of sales and profits.